For overdue invoices which would have been paid in 2023, the following applies:

• On the reminder it states that the payment period is 10 days, but we are extending it to 30 days.
• No reminder fees.
• No default interest, i.e., no extra cost for the delay.
• Please contact Visma Amili if you need an extension surpassing the 30 days for you to pay. You can then get a so-called payment plan. This means that you will be paying smaller sums at a time over a longer period and thus do not have to pay everything at once. This will not incur any extra cost for you.
• If the reminder is not paid on time, you will receive a debt collection claim. You then have to pay SEK 180 extra.

For overdue invoices which are due in January 2024, the following applies:

• The reminder states that the payment period is 10 days. Please contact Visma Amili if you need an extension to 30 days.
• At current time there is no reminder fee.
• Default interest (according to law) applies to overdue invoices.
• Please contact Visma Amili also if you need an extension surpassing the 30 days for you to pay. You can then get a so-called payment plan. This means that you will be paying smaller sums at a time over a longer period and thus do not have to pay everything at once. Currently, this will not add any extra cost for you.
• If the reminder is not paid on time, you will receive a debt collection claim. You then have to pay SEK 180.

Contact information

Do you have questions about an invoice?
Then you should contact the company Visma Amili, which is responsible for issuing the municipality's invoices. All reminders, claims and debt collection are handled by our new supplier Visma Amili. The reminder therefore looks slightly different than before. On February 28, 2024, Visma Amili changed its name from Visma Financial Solutions.

Call Visma Amili by phone: 0771-23 24 02
Telephone hours: Monday to Friday from 07:00 to 19:00, Saturday and Sunday closed.

If you have questions about what it is you are paying for then you should contact the municipality and the administration printed on the invoice. For example, if it is an invoice that concerns payment for childcare, then you should contact the Education Department.

If you want a copy of your invoice, you can contact the Citizens Center:

phone number: 08-530 610 00
email address: medborgarcenter@botkyrka.se.

We apologize for the issues with the invoices

Botkyrka municipality apologizes that the sending of the invoices has not worked. The problems started when the municipality introduced a new financial system at the start of last year. The problems have now been solved and the sending of invoices should from now on work as usual.